Shipping, Returns & Exchanges

Shipping, Returns & Exchanges

ALL ORDERS ARE SHIPPED WITHIN TWO BUSINESS DAYS.

We offer the following delivery options:

Free delivery on orders in the UK on all orders.
Arrives within 2-4 business days of completed order processing.

  • Europe - Free delivery over £200. Delivery fee under this subject to shipping area.

Next day delivery on all items.

Available to most areas of the UK for £4.99. Orders must be made before 12pm for next day delivery and please note this does not include weekend deliveries, which shall be shipped on Mondays.

Extended Christmas Returns

Our standard returns period will be extended for the Christmas period. All orders placed between 15th November 2022 and 25th December 2022 can be returned up until Friday, 6th January 2023, to accommodate the Christmas gifting season.

Returns

If you are unhappy with your purchase for any reason at all please do not hesitate to email us at info@reynspooner.eu.

If you wish to return or exchange any items you must do so within 14 days of purchase (unwashed and unworn). In order to process a return or exchange, items must be returned to us in their original condition including packaging e.g. clothing must show no signs of wear and still have tags attached. Goods will be inspected when returned.

All returns are free of charge in the UK over £150. Due to Brexit, all European returns will be charged to customers. We will arrange the return, but cost of shipping will be paid by the customer. 

Exchanges

All exchanges are free of charge in the UK over £150. Due to Brexit, all European exchanges will be charged to customers. We will arrange the exchange, but cost of shipping will be paid by the customer. 

Please send returns and exchanges to: 

REYN SPOONER (return or exchange) #ORDER
C/O 52nd State Ltd
Airbox ZERO | Unit 5 Communication Park,
Steyning Way,
Green Lane, 
Hounslow, 
TW4 6DL