Shipping, Returns & Exchanges
ALL ORDERS ARE SHIPPED WITHIN TWO BUSINESS DAYS.
We offer the following delivery options:
Standard UK delivery - £4.99
Free UK delivery on orders £300 and over.
Arrives within 2-4 business days of completed order processing.
- Europe - Free delivery on orders £300 and over. Delivery fee under this subject to shipping area.
Next day delivery on all items.
Available to most areas of the UK for £6.99. Orders must be made before 12pm for next day delivery and please note this does not include weekend deliveries, which shall be shipped on Mondays.
If you are unhappy with your purchase for any reason at all please do not hesitate to email us at firstname.lastname@example.org.
If you wish to return or exchange any items you must do so within 14 days of purchase (unwashed and unworn). In order to process a return or exchange, items must be returned to us in their original condition including packaging e.g. clothing must show no signs of wear and still have tags attached. Goods will be inspected when returned.
The customer pays for all returns and exchanges. The item you are returning/exchanging is your responsibility until we receive it. As a result it is recommended you send the goods to us with a delivery service that insures you for the value of goods. We cannot refund the cost of postage of the item you are sending back to us.
Please send returns and exchanges to:
Airbox Fulfilment | Airbox 18
Unit 18 Ascent Logistics Park North